Case analysis Study Example | Topics and Well Written Essays - 1000 words

Analysis - Case Study Example This increases the pressure on the information department compelling the creation of new ways of conducting business. Such factors provide a great challenge in the management of both the department and the organization thereby complicating Brown’s work. Additionally, Brown had shifted from the company for a number of years. By the time of his return, the company had changed and expanded thereby compelling the development of new mechanisms of conducting business. The change thus makes his management of the department more complex as he loses touch with both the clients and other employees at the organization. His attempts of creating a formal system within the department meet a great opposition from the rest of the organizational structure. Apparently, the organization lacked a formal structure and relied on its contact with the target market to carry out business. This is unlike the management process that Brown had in mind thereby resulting in a conflict of the management pro cesses thus causing a massive operational snarl up. Any form of conflict in the management especially between the organization and one of its key departments such as the information technology headed by Brown resulted in a great operational conflict that possibly slowed down the pace of service delivery. Question 2 The Michael Hammer’s Process and Enterprise Maturity Model is a management assessment mechanism that analyzes the level of organizational maturity through a number of management components. The Pinnacle West Corporation for example performs different in a number of these factors thereby placing it strategically in the development ladder. One of such factors is the organizational culture. A mature organization must have a recognized culture of conducting business. Organizational cultures determine the employee relations and the manner in which the organization conducts business. Additionally, the model assesses the success of any organization culture through the res ults it promises the organization. The PWC has an informal structure and relies on the people for contact. The culture had thus far steered the organization into success and its presence therefore proved the organization mature enough. The other integral factor in the model is leadership, the PWC was divide into department each led by a manager yet all working in unison to result in a cohesive organization. The presence of clearly labeled management structure and the effective flow of command in the organization depict great coordination in the management of the organization. Expertise is yet another factor in the model. The PWC employs established employees with the adequate experience and knowledge to steer the organization into success. Expertise refers to the ability of the employees to execute their mandate efficiently. The feature dictates that the employees must have adequate knowledge and experience to undertake their tasks. Finally, the other factor in the model is governan ce; the organization has an elaborate system of governance based on its management mechanism thereby portraying a great level of maturity. Question 3 The grass root strategy in management seeks to include the ideas of every employee in the management process. The strategy encourages operational dynamism as it solicits the ideas of every employee in project execution. This is a motivational strategy of management since